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Contact and Grievance Support

Contact us about an application, account, payment, privacy request, inaccurate listing, or complaint.

Support channels

Email digitalkonaltd@gmail.com
Phone / WhatsApp +91 8840092502
Support hours Monday to Saturday, 10:00 AM to 6:00 PM IST
Operator Digital Kona

Grievance officer

Grievance Officer
Email: digitalkonaltd@gmail.com
Availability: Monday to Saturday, 10:00 AM to 6:00 PM IST

Use the subject line “Grievance” and include your registered email, application reference or payment order ID, a concise description, and the resolution requested. We will acknowledge complaints promptly and work to resolve them within the period required by applicable law.

Never send passwords, OTPs, full card details, UPI PINs, or unnecessary identity documents by email, phone, or WhatsApp. Digital Kona support will never ask for an OTP or payment PIN.

Privacy and account requests

You may request access, correction, updating, deletion, consent withdrawal, or account closure by emailing the grievance officer from your registered email address. We may verify your identity and may retain records where required for fraud prevention, dispute resolution, financial reporting, or another legal obligation.